Monday, December 29, 2008

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Patient Payment Plan/Pre-Authorized Checking FAQ

Doctors and business owners are always looking for ways to
increase their cash-flow and collect more of their
receivables. We've talked a little about how we can help
you achieve that with the Patient Payment Plan and
Pre-Authorized Checking.

Here are a few of the common questions we hear, and some
answers.

1. What kinds of companies will Pre-Authorized Checking
work for?


The answer is simple, if a business takes payments PAC will
work for them. Whether it is automating their recurring
monthly payments, helping to collect slow pay accounts, or
offering an in-house payment plan to potential customers
PAC is the unique low cost tool that any business can use
to increase profits.

2. Can this program work for me if the amount billed to the
customer is different each month?

Our PAC system works well in situations in which the amount
owed by customers varies from month to month. The only
difference in the program is that the business would need
to send out a monthly statement to their customers with
varying payments to let them know the amount to be drafted
so they could make a note in their checkbook register.

3. How do you collect from me?

We use the same technology to collect from businesses using
PAC that they use to collect from their customers. ProFast
Billing Solutions simply creates a bank draft from the
business' account for the amount of the combined service
fees for a given month.

Here is an example to make this absolutely clear.
Say that a business has 50 customers on the Pre-Authorized
Checking service. The monthly invoice to each of these
customers is $50 each to keep the math easy. 50 customers
at $50 each would be a grand total of $2,500 collected each
month using PAC. The agreed upon service fee for each of
these drafts was $2.00, again keeping the math easy. This
would mean that the service fees would total 50 customers
times $2, or $100 each month. In this scenario, ProFast
Billing Solutions would hand the business a stack of 50
checks that totaled $2,500 each month. The next day, we
would produce a draft, pre-authorized by the business, for
the amount of the service fees totaling $100. The business'
net would be $2,400 each month.

4. How is my customer informed that the check has been
submitted and cleared their account?

A customer's check is noted in their monthly bank
statement. The check will be numbered as "000" or will not
be numbered at all. This prevents a conflict with their
checkbook numbering system. The on-line bank account
statement will refer to this transaction as a
"Pre-authorized Check." The customer can then balance their
checkbook as usual.

5. What is the agreement between you, me, and my
customers?

ProFast Billing Solutions prints pre-authorized checks on
behalf of your customers. Any contractual or cancellation
clauses in the agreement will be settled upon prior to
initiating your service. We will go over typical
arrangements and make suggestions on a course of action
depending on the individual needs of each business.

6. Do you have access to my customer's or my bank account?

Our system does not have the ability to electronically
access any bank account information. It is a proprietary
software that was developed to store information and print
checks only.

7. What about paperwork? Is it complicated and
time-consuming?


NO, it could not be simpler. First of all, we will provide
you with professionally designed literature that describes
the Patient Payment Plan™ to your patients and lets them
know exactly how it works. Then we provide you with
application forms in electronic format so that you can
easily print copies for your patients. The patient fills
out this easy, one page form with all of the pertinent
information about themself and their banking information.
The last step is to attach a check made out to "ProFast
Billing Solutions" for the one time setup fee. The
application form and check are then sent to our office.
There is nothing more to it than that.

8. Will my patients actually consent to having their
accounts drafted every month… and paying the service
charge?


YES. Think about it. If a patient has a bill of $500 to pay
out of pocket, you can now offer them the ability to make
smaller monthly payments instead of paying in one lump sum.
You can choose the amount of the payments, but let us say
for this example that you decide to have the patient pay
$50 a month for 10 months. That is $500 dollars, right? To
keep the math easy let us add a 5% service charge to their
$50 payment. The patient now has to pay $2.50 for the
service fee to use the service that month, bringing their
total monthly payment to $52.50. Do you think that for an
extra $2.50 a month the patient is going to turn you down?
Generally the answer is no. In essence, you have just
extended them credit at an extremely low 5% interest,
without a credit check or additional hassles. Try finding a
credit card that is so generous! And remember, the important
thing here is that the money will be automatically drafted
out of their account every month, which virtually assures
you of payment.

Hope that answered some of your questions. Feel free to
call us at 888-889-5073 or visit us at www.profastbilling.com.
.

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Tuesday, December 23, 2008

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Top 10 Reasons to Use Pre-Authorized Checking

Now that you know what PAC or Pre-Authorized Checking is,
you may wonder how you can use it to your advantage. Here
is a list of ways you can use it to your benefit.

10. Increase Customer Retention!
Industry statistics support the claim that clients on an
auto-pay type system remain faithful customers in excess of
90% of the time.

9. In-house Collection
Pre-Authorized Checking (PAC) can be the perfect answer to
the "age-old" excuse -"The check's in the mail." All you
need to process a pre-authorized check is written consent
and their checking account information. Now consumers can
afford a service by dividing the total amount over a
payment term, allowing them to purchase products or
services they otherwise could not afford.

8. Reduce Billing and Invoicing Costs
Each and every draft produced by PAC will save your company
money. Studies show that the average business spends $10 per
account, per month to bill their customers. With PAC there
are no-ongoing fees to the business owner. By reducing
invoicing, mailing, bookkeeping and all other associated
billing expenses PAC can directly add to a business' bottom
line.

7. Convert NSF Checks into New Payments
If a business receives any NSF checks, they can contact the
customer and with their consent reissue the payment. The
business can even obtain customer consent to include the
bad check fee in the new draft.

6. Mail Order, COD and Telephone Sales
With our system businesses can close those telephone sales
immediately by drafting their customer's checking account.
Much like a credit card order, they get the sale now, but
without the payment delays, rejects and merchant card fees
associated with taking credit card payments.

5. Installment Plans and Recurring Billings
Our "silent payment" concept helps prevent account
delinquency. Customers will appreciate the convenience of
automatic payments and business owners love getting their
money on time, every time. Now there is no more forgetting,
ignoring, or worrying about past due accounts or service
interruptions.

4. The Ultimate Fund-Raising Tool
Members and donors can simply draft their checking accounts
instead of having to remember to mail a promised donation.
This helps organizations get all the fund-raising dollars
they have been promised, and because it costs less than
taking a credit card, more money makes it to the cause it
was intended to help. PAC is great for non-profit partner
donors, building programs and telethons of all types.

3. Improve Customer Service
Many customers will appreciate the convenience of PAC
account payments because they can easily have a payment put
on hold and reissued the next month. This allows business
owners to continue collecting their funds without angering
a long time client who may be having a tough financial
month.

2. It Is a Win-Win Situation
The PAC solution benefits both business owners and their
customers. Businesses cannot afford the opportunity cost of
forgone business growth, or the possibility that their
clients who desire the convenience of auto-pay would find
another provider who offers this service.

1. Get Your Money Faster
The PAC solution puts the business owner in control of
their payments. They decide when they get paid. PAC checks
can be produced for immediate sales and implemented
effortlessly on all recurring invoicing services, products,
or payment plans.

The Bottom line: ProFast Billing Solutions can dramatically
improve the cash flow operations of your business!

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